Frequently Asked Questions
Frequently Asked Questions
Are your products safe for sensitive skin?
We always recommend a patch test first. Many of our products are gentle and naturally derived, but skin sensitivities can vary.
Can I use your products during pregnancy or breastfeeding?
Some ingredients may not be suitable. Please consult your healthcare provider before use, especially with essential oils or supplements.
What should I do if I have a reaction?
Stop using the product immediately and consult a medical professional. Contact us at hello@reviveandthriveco.com and we’ll do our best to help.
Do you offer medical advice?
No — while we love supporting your health journey, nothing on our site is a substitute for qualified medical advice.
When will my order ship?
We usually ship within 1–2 business days. You’ll receive a tracking number as soon as it’s on the way.
Where do you ship to?
We currently ship Australia-wide. Stay tuned — we’ll be expanding internationally soon!
What’s your return policy?
We want you to love your products! If something’s not right, please contact us within 14 days and we’ll arrange a return or replacement.
Are your products safe for kids?
Absolutely. We handpick our products with families in mind — gentle, natural, and safe for little ones (always check product labels for age-specific guidance).
How do I contact you?
You can reach us at hello@reviveandthriveco.com or through our Contact Us page.
